Arriving

If connecting flights are planned during your trip, and Yuzhno-Sakhalinsk airport is the starting point or a transfer is taking place here, please read the rules for the transfer of passengers and luggage.

Handling transfer baggage at the airport of departure

It is important to remember that it is necessary to check the baggage to the final destination at the departure airport. At Yuzhno-Sakhalinsk airport, this can be done at the check-in desk before departure.

Since not all air terminals provide such a service, during check-in, check whether your luggage is checked to the final destination or only to the place of the nearest transfer.

Passengers who have checked their baggage to the final destination will not need to receive it at the transfer airport. In this case, Yuzhno-Sakhalinsk Airport services will overload luggage between flights using a special technology for servicing transfer passengers and luggage.

If you or your luggage are checked in to the final destination and have a boarding pass in your hands, then after arriving at Yuzhno-Sakhalinsk airport, go to the domestic departures hall, following the navigation signs «Transfer», and wait for boarding your flight.

If you or your luggage were not checked in to the final destination, but only to Yuzhno-Sakhalinsk, you will need to collect your luggage in the arrival hall of the New Passenger Terminal and take it to the check-in desk for a connecting flight to the check-in area.

Follow these simple instructions:

Connecting an intra-Russian flight with an intra-Russian one

After arrival, pick up your luggage yourself on the 1st floor of the Terminal, then check in and pre-flight procedures as usual.

Connecting a domestic flight with an international one

Upon arrival in Yuzhno-Sakhalinsk, go to the baggage claim area of the airport terminal and collect your luggage yourself. Next, go to the check-in desks on the 1st floor, go through all the necessary check-in procedures, customs and border control as usual.

Connecting an international flight with a domestic one.

Upon arrival at the Yuzhno-Sakhalinsk airport, go to the baggage claim area and collect your luggage yourself. After passing through customs and border control, go to the check-in desks on the 1st floor and check in for the next flight as usual.

If you have any questions, please contact the agents who work with transfer passengers in the halls of Yuzhno-Sakhalinsk airport or by phone+7 (962) 104-69-17.

For the comfort of passengers with disabilities, employees of the airport complex provide passenger escort services based on preliminary requests received from the airline.

In the absence of a preliminary request from the airline, you will be provided with services in accordance with the Order of the Ministry of Transport of the Russian Federation No. 24 on a first-come, first-served basis.

In this case, we cannot guarantee the provision of services in full at the time of the request.

Services provided upon prior request from the airline

• Meeting at the place of arrival of passengers with disabilities and other persons with disabilities, in case passengers are notified of their arrival;
• Provision of a wheelchair for movement around the terminal and boarding the aircraft (if you need a wheelchair, contact the information desk airport complex);
• Delivery of passengers unable to move independently on board the aircraft using an outpatient elevator;

Services provided by the airport complex without prior request from the airline

• meeting at the passenger’s arrival point and assistance when moving around the terminal in case passengers are notified of their arrival;
• provision of a wheelchair for the passenger to move independently around the airport the territory of the terminal;

Passengers with musculoskeletal disorders

When purchasing an air ticket, it is necessary to inform the airline about the existing limitations of life, about the overall, weight and other characteristics of individual vehicles, and to receive confirmation of the possibility of boarding (preferably no later than 48 hours before departure). In the application, try to accurately describe your needs.

Special categories of passengers arrive at the terminal in advance, no later than 2 hours before departure. Order of the Ministry of Transport of the Russian Federation No. 24.

Blind and visually impaired passengers

When purchasing a ticket, please inform your airline that you belong to a special category and receive confirmation of the possibility of boarding (preferably no later than 48 hours before departure).

Special categories of passengers arrive at the terminal in advance, preferably no later than 2 hours before departure.

Upon arrival at the airport terminal, please inform us about yourself by phone + 7 (4242) 559-505.

Our employee will meet you at the specified location. The waiting time for an employee in accordance with the requirements of the Order of the Ministry of Transport of the Russian Federation No. 24 is no more than 20 minutes.

Deaf and hard of hearing passengers

When purchasing a ticket, please inform your airline that you belong to a special category and receive confirmation of the possibility of boarding (preferably no later than 48 hours before departure).

Special categories of passengers arrive at the terminal in advance, preferably no later than 2 hours before departure.

Upon arrival at the airport terminal, please inform us about yourself by calling +7 424 255-95-05.

Our employee will meet you at the specified location. The waiting time for an employee in accordance with the requirements of the Order of the Ministry of Transport of the Russian Federation No. 24 is no more than 20 minutes.

The information desk is equipped with an induction loop (1st floor, center of the hall).

Passengers take medicines, food, and provide hygienic care on their own or with the help of accompanying persons.

Transportation of passengers carrying out a flight on a stretcher

The carriage of passengers on stretchers is carried out only by prior agreement with the airline within the time limits set by the carrier. You must have a certificate authorizing the carriage of a passenger by air.

When purchasing an air ticket, please inform your airline that the passenger belongs to a special category and receive confirmation of the possibility of transporting a stretcher patient on board (no later than 48 hours before departure).

Arrival at the airport terminal of a passenger on a stretcher is carried out in advance, preferably no later than 3 hours before the departure time.

The delivery of a passenger on a stretcher to the aircraft is carried out through the medical center of the terminal, located on the ground floor of the terminal.

Upon arrival in Yuzhno-Sakhalinsk

Disembarkation from the aircraft of passengers with disabilities and other persons with disabilities is carried out last of all. If you have informed the airline of your needs in advance, please remain in your seats until the arrival of the passenger transportation service staff.

Upon arrival in Yuzhno-Sakhalinsk, you will be met and assisted when disembarking from the aircraft, if you are traveling unaccompanied, they will help you get your luggage and, if necessary, escort you to transport.

A mechanical wheelchair, placed in the luggage, is issued to the passenger under the side of the aircraft. An electric wheelchair is provided in the baggage claim area.