Individual Assistance

1. Submit an application on our official website, selecting a convenient online payment method.
2. Call us by phone and inform us about your desire to use the service.
3. Contact an agent personally at the information desk in the passenger terminal building.

After submitting the application and payment for the service, we will assign a personal agent to accompany you through all pre-flight procedures.

• Meeting the passenger by the agent and escorting them to the check-in counter.
• Priority check-in and baggage handling without waiting in line.
• Escorting by the agent to the pre-flight security screening.
• Expedited pre-flight security screening without waiting in line.
• Escorting to the boarding gate and transport to the aircraft parking area by special vehicle.